Legal

Privacy Policy

Last updated: May 2026 · appsail.eu

This Privacy Policy explains how AppSail collects, uses and protects your personal data in accordance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679. It applies to both the AppSail mobile application and the appsail.eu website.

1. Data Controller

The controller of your personal data is AppSail, operating at appsail.eu. For all data-related questions, contact us at: support@appsail.eu

2. What Data We Collect

2.1 Mobile Application

When you create an account and use the AppSail mobile app, we collect:

2.2 Website Newsletter

When you sign up for our newsletter at appsail.eu, we collect:

We do not collect names, phone numbers or any other personal data via the newsletter form.

3. Legal Basis for Processing

DataLegal basis
Account creation and app usePerformance of a contract (Art. 6(1)(b) GDPR)
Location dataYour explicit consent (Art. 6(1)(a) GDPR)
Push notificationsYour explicit consent (Art. 6(1)(a) GDPR)
NewsletterYour freely given consent (Art. 6(1)(a) GDPR)
Security and fraud preventionLegitimate interests (Art. 6(1)(f) GDPR)

You may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

4. Purpose of Processing

We use your data exclusively for:

We will never sell your data to third parties or use it for advertising purposes.

5. Location Data

AppSail requests access to your device GPS to enable its core functionality. Location is used to display your position on the map, find nearby requests, and set the broadcast area of your own requests.

Location data is collected only while the app is open and active. We do not track your location in the background. You can revoke location permission at any time in your device settings, though this will limit core app functionality.

6. Data Sharing

We do not sell your personal data. We may share data with the following processors:

All processors act under our instructions and are bound by data processing agreements compliant with GDPR.

7. Data Retention

Data typeRetention period
Active user accountUntil account deletion
Deleted account dataRemoved within 30 days
Chat messagesDeleted with account
Posted requestsDeleted with account
Newsletter subscriptionUntil unsubscribe + 30 days
Consent logs (IP, date)Up to 3 years (legal compliance)

8. Your Rights Under GDPR

As a data subject, you have the following rights:

To exercise any of these rights, contact us at: support@appsail.eu

9. Account Deletion

You can delete your AppSail account at any time from the Profile screen in the app (Settings → Delete Account). Upon deletion, all your personal data, requests and chat messages will be permanently removed within 30 days.

10. Children's Privacy

AppSail is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at support@appsail.eu and we will delete it promptly.

11. How to Unsubscribe from Newsletter

You can unsubscribe from the newsletter at any time by:

We will process your unsubscribe request immediately. You will no longer receive emails within 24 hours.

12. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. Our infrastructure uses encrypted connections (HTTPS/TLS), row-level security policies and strict access controls.

13. Cookies

The AppSail website uses only technically necessary functionality. We do not use tracking cookies or advertising cookies. The mobile app does not use cookies. If this changes, we will update this policy and request your consent.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available at appsail.eu/privacy. We will notify app users and newsletter subscribers of any significant changes.

AppSail · appsail.eu · support@appsail.eu · Unsubscribe